Introduction
Definitions
Personal Information
Sensitive Information
Control and Collection of Personal Information
What personal information is collected and how do we use it
Personal Information we may collect from our websites
Disclosure of your personal information
Consistency and accuracy of your personal information
You have the right of access to your personal information
Security of your Personal Information
Children and Minors
Additional information about privacy
How to contact us

Introduction

Between The Sheets Lingerie is committed to providing you, our valued customer with the highest possible customer service standards. Privacy is a major concern to most of our customers, and we address this concern seriously.

After the 21st December 2001, new provisions to the Commonwealth Privacy Act 1988 come into effect. The new provisions set out a number of principles that relate specifically to the protection of your personal information.

The following document outlines important information concerning the privacy protection we provide with regard to your personal information. As this document relates specifically to the use of our web-site, we recommend you read the document carefully and check regularly for updates to this document.

Definitions:
Personal Information -

Personal information is information or an opinion (including information or an
opinion forming part of a database) whether true or not, and whether recorded
in a material form or not, about an individual whose identity is apparent, or can
reasonably be ascertained, from the information or opinion. This includes all personal information regardless of its source.

Personal information relates to a natural living person. A natural person is a
human being rather than, for example, a company, which may in some
circumstances be recognised as a legal 'person' under the law.

Sensitive Information -

Sensitive information is a subset of personal information. It means information
or opinion about an individual's racial or ethnic origin, political opinions,
membership of a political association, religious beliefs or affiliations,
philosophical beliefs, membership of a professional or trade association,
membership of a trade union, sexual preferences or practices, criminal record or health information about an individual.

Control and Collection of Personal Information:

Primarily, Between The Sheets Lingerie collects data, however a duly appointed reseller of Between The Sheets Lingerie may initially collect account details.

All collected information described in this document is controlled by Between The Sheets Lingerie (ABN 23 872 449 767) PO Box 6045, Whitehills VIC 3550.

What personal information is collected and how do we use it:

There are numerous ways that Between The Sheets Lingerie collects personal information. These can include:

Via direct methods such as you completing information an order form, via telephone or fax, or by entering information via our online shopping system. This collection generally relates to the purchase of product, but can also apply to additional services.
We can source information from third parties such as related companies, your representatives or from a credit-reporting agency.
From publicly available information sources
From any organisations listed under "Disclosure of your personal information"

The personal information we require to provide service to you:

Your name
Your home and/or postal address
Telephone and/or fax numbers

Between The Sheets Lingerie may use your personal information in a number of ways.

This includes, but is not limited to:

Allow us to identify you.
Provide you with any product/service you have requested.
Inform you of new services and products
Research purposes to allow us to properly provision our products and services
From time to time, Between The Sheets Lingerie may offer you promotional and marketing material.

Whilst we provide the opportunity for all customers to accept or refuse such material, it may be impractical to obtain prior consent from you. We will give you the opportunity to be removed from any further communications in the context of any such message.

You may wish to notify us in advance of your wish to not receive account or product/service offerings such as the abovementioned. If this is the case, please notify us by sending an email to privacy@betweenthesheetslingerie.com.au or calling us on
+61 3 5444 4334.

Personal Information we may collect from our websites:

As part of ongoing statistical, marketing, administrative and security analysis, we may collect information regarding a visit to one of our websites.

This can include:

The date and time you accessed the site
The IP address you were using at the time
Your path through the site (which pages you accessed)
How long you spent on each page you visited
Whether you were referred (via a hyperlink) to our website
Where you went to from our website
The type of web browser and operating system you use
Any errors encountered or problems that have occurred

Disclosure of your personal information:

As outlined in the aforementioned "What personal information is collected and how do we use it", Between The Sheets Lingerie may disclose your personal information to specific third parties. When such disclosures are made, they are subject to all privacy and confidentiality protections.

Some of the organisations we may disclose information to:

Upstream service providers
Outsourced debt-recovery companies
Your duly appointed representatives (either an appointed agent or legal agent)
Any professional advisory services we use, including our legal advisors, auditors or accountants
Any government and regulatory body or authority, as mandated or otherwise authorised by law
Credit-reporting and fraud-checking agencies
Credit providers for credit related purposes such as creditworthiness, credit rating, credit provision and financing
Our related companies

Consistency and accuracy of your personal information:

Whilst Between The Sheets Lingerie takes all reasonable steps to ensure that your personal information is complete and up-to-date, as well as being consistent across all services you may have with us, we require you to keep us up to date on any changes to your personal information.

To assist us in this matter you should:
· Inform us of any errors or omissions you find or are aware of such as your name, address or contact numbers.
· Let us know if you change any of personal details, such as moving house, changing your name or changing your contact details.

Between The Sheets Lingerie provides customers with multiple means for updating and correcting information. To request changes to your account, simply email privacy@betweenthesheetslingerie.com.aucontact the office on +61 3 5444 4334 between office hours.

You have the right of access to your personal information:

By law, you have the right to access your personal information, except where:

The request is frivolous or vexatious requests
Existing or anticipated legal dispute resolution proceedings are underway and where discovery would not grant access to the personal information
Access would prejudice negotiations
Access would be unlawful
Denial of access is required or authorised by law
If you believe that information we have about you may be inaccurate or out-of-date, please let us know immediately so that we can update the information accordingly.

Security of your Personal Information:

Between The Sheets Lingerie takes security very seriously and will take all reasonable precautions to ensure that any and all data collected is up-to-date and in a secure environment where only authorised persons can access the data.

Between The Sheets Lingerie cannot guarantee the security of any transmission via the Internet and as such cannot be held responsible for any unauthorised access of your personal information delivered to you, or received from you via the Internet.

Children and Minors:

The Privacy Act does not specify an age after which individuals can make their own privacy decisions. Determining the decision-making capabilities of a young person can be a complex matter, often raising other ethical and legal issues.

With this in mind, Between The Sheets Lingerie strongly recommends that children and minors be supervised while using the Internet in general.

Additional information about privacy:

Additional information regarding the privacy act and the National Privacy Principles (NPP) can be sourced from the Australian Federal Privacy Commissioner's website at: http://www.privacy.gov.au

How to contact us:

To contact Between The Sheets Lingerie , you have four options:

Postal Address:
PO Box 6045
Whitehills 3550.

Telephone:
+61 3 5444 4334 during office hours

Fax:

Email:
mailto:%20privacy@betweenthesheetslingerie.com.au